FAQ

Buying a Domain Name

Is it safe to buy domain names from you?

Yes, it's completely safe and secure to buy domains from SolvikMedia.com. All transactions are handled using Escrow.com, the world's leading escrow company, unless you prefer other payment options like PayPal or purchasing through instalment plan via Dan.com.

How do I get access to the domain?

Once you have payed and the money is in escrow, the domain name will be transferred to you in one of two ways:

1) Push. If you have an account with the registrar where we hold the domain (most often GoDaddy.com), we will push it to your account. This is free of charge and usually a very fast process.

2) Transfer. If you don't have an account at the specific registrar, you could either open an account there so that we could push the domain, or we can transfer it to the registrar of your choice. This is a slower process than pushing a domain and will usually take a few days, but works just as well. This is done at no additional cost for you.

Do I get other extensions/TLDs when buying a domain?

No. You only get the domain you pay for. For the same name but in another extension (for example .net or .org), you'd have contact the owner to see if it's for sale.

Payment

What payment options are there?

The default payment method is Escrow.com. PayPal is also available, but doesn't offer the same level of safety for the buyer. A third option is installment plans via DAN.com.

Do you offer installment plans?

Yes. For our higher priced domains we offer installment plans via Dan.com. There is 0% interest and plans range from 2-60 months. Contact us if this is something you'd like to discuss.

Owning a Domain Name

Do I own my domain forever?

As long as you pay the yearly renewal fee to your registrar, you have exclusive rights and can use the domain as you see fit. Normal renewal fee for a .com is around $10.

When can I start using my domain?

As soon as the domain lands in your account you can start to use it.

Can I keep my domain ownership information private?

Yes. After receiving the domain, you can add something called WhoIs Privacy Protection to keep your personal information private. Some registrars offer it for free while others charge a yearly fee.

Additional Questions

If you have additional questions, feel free to get in touch, and we'll do our best to answer them.